Client Processing Representative II
Company: BNY
Location: Lake Mary
Posted on: July 2, 2025
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Job Description:
At BNY, our culture empowers you to grow and succeed. As a
leading global financial services company at the center of the
world’s financial system we touch nearly 20% of the world’s
investible assets. Every day around the globe, our 50,000 employees
bring the power of their perspective to the table to create
solutions with our clients that benefit businesses, communities and
people everywhere. We continue to be a leader in the industry,
awarded as a top home for innovators and for creating an inclusive
workplace. Through our unique ideas and talents, together we help
make money work for the world. This is what LifeAtBNY is all about.
We’re seeking a future team member for the role of Client
Processing Representative II to join our Global Payments and
Treasury Services Operations team. This role is located in Lake
Mary, FL or Pittsburgh, PA, and will work a Hybrid schedule (3 days
per week in-office required) . In this role, you’ll make an impact
in the following ways: Identifies, investigates and resolves
escalated and/or complex queries in client accounts or company
records. Have an awareness of sensitive information to mitigate
Risk, Compliance and Controls. Occasional communication with
cross-functional departments and leadership. Serves as a lead for
the day-to-day operations of a small- to medium-sized client
processing support team, providing work direction and technical
assistance on complex matters. Serves as the primary point of
contact for clients and assists in communicating needs and issues
internally with operating areas and externally with clients.
Participates in processing update to client accounts and company
records to ensure they are managed correctly and in a timely
manner. Provides support to business and technology managers.
Handles complex client inquiries and requests. Works closely with
technology and systems teams to ensure the system is efficient and
incorporates any necessary risk mitigations. Trains staff in
technical tools and skills as well as specific internal or external
client support activities to maximize their contribution to the
team and ensure compliance with company policies and industry
regulations. May be responsible for allocating and checking work of
other team members. No direct reports but may provide guidance to
less experienced team members. Supports the achievement of team
objectives. To be successful in this role, we’re seeking the
following: High school/secondary school or the equivalent
combination of education and experience is required. Bachelor’s
degree preferred. 7 plus years of technical and management
experience preferred. Prior experience with SWIFT messaging highly
preferred. Familiarity with Microsoft Applications, specifically
SharePoint. Excellent attention to detail, with an ability to
connect the dots. Experience in the securities or financial
services industry a plus. At BNY, our culture speaks for itself.
Here’s a few of our awards: America’s Most Innovative Companies,
Fortune, 2024 World’s Most Admired Companies, Fortune 2024 Human
Rights Campaign Foundation, Corporate Equality Index, 100% score,
2023-2024 Best Places to Work for Disability Inclusion, Disability:
IN – 100% score, 2023-2024 “Most Just Companies”, Just Capital and
CNBC, 2024 Dow Jones Sustainability Indices, Top performing company
for Sustainability, 2024 Bloomberg’s Gender Equality Index (GEI),
2023 Our Benefits and Rewards: BNY offers highly competitive
compensation, benefits, and wellbeing programs rooted in a strong
culture of excellence and our pay-for-performance philosophy. We
provide access to flexible global resources and tools for your
life’s journey. Focus on your health, foster your personal
resilience, and reach your financial goals as a valued member of
our team, along with generous paid leaves, including paid volunteer
time, that can support you and your family through moments that
matter. BNY is an Equal Employment Opportunity/Affirmative Action
Employer - Underrepresented racial and ethnic
groups/Females/Individuals with Disabilities/Protected
Veterans.
Keywords: BNY, Gainesville , Client Processing Representative II, Accounting, Auditing , Lake Mary, Florida
