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Veterinary Receptionist

Company: Country Critters
Location: Gainesville
Posted on: February 11, 2020

Job Description:

Job Title: Veterinary Receptionist

Reports To: Associate Veterinarian

Job Location: Store Location

FLSA Status: Non - Exempt


JOB SUMMARY:

The purpose of the Veterinary Receptionist is to be team and client service oriented. Our focus is professionalism, being friendly and helpful while catering to our patient's and client's needs. Candidates must also be independent workers, self-starters, able to effectively utilize down-time and multi-task, maintain an impeccably clean facility, follow instructions, and possess excellent verbal and written communication skills; both amongst staff members, clients and veterinarians.


JOB DUTIES AND ESSENTIAL FUNCTIONS:

Candidates must also pay close attention to detail
May be required to perform other duties
Ensuring that clients and pets feel welcome and comfortable
Providing compassionate and diplomatic client service
Answering the telephone and scheduling appointments
Maintaining charts and computer records
Filling prescriptions as need as directed by a veterinarian, and explaining prescription directions
Suggesting retail products and other services to clients
Keeping our facilities clean and well maintained
Collecting payments for services


QUALIFICATIONS:

Possess excellent verbal and written communication skills
Candidates must also pay close attention to detail
Previous experience working in a veterinary hospital, restaurant, retail, or service business
Must be friendly, outgoing and people oriented
Excellent phone skills (speak with a smile!), be well groomed, and organized and dependable
Applicants must have daytime and evening availability during the week and on weekends


SUPERVISORY RESPONSIBILITIES:

None

MACHINES AND EQUIPMENT USED:

General office equipment such as telephone, copy machine, fax machine, calculator, computer

PHYSICAL REQUIREMENTS

Good visual acuity and ability to communicate
Ability to sit and/or stand for long periods of time
Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions.

Keywords: Country Critters, Gainesville , Veterinary Receptionist, Administration, Clerical , Gainesville, Florida

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