Customer Service Specialist, Receptionist

Company: Concierge Home Care
Location: Gainesville
Posted on: September 18, 2023

Job Description:

Concierge Home Care is growing, and we are actively hiring a Customer Service Specialist (Receptionist) for our Gainesville, FL team!

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What is a Customer Service Specialist?

The Customer Service Specialist provides general office support with a variety of clerical activities and related tasks. The receptionist is responsible for answering incoming calls, directing calls to appropriate associates, mail distribution, flow of correspondence, requisition of supplies as well as additional clerical duties.

What are the qualifications for the Customer Service Specialist?

• High school graduate is required
• One year of call center experience preferred
• Proficient in computer skills
• Ability to communicate effectively with clients, co-workers, and other health care professionals
• Excellent customer and client service skills What are some of the responsibilities of the Customer Service Specialist?
  • Answer/screen a large volume of incoming calls and direct caller to appropriate associate
  • Take phone messages or transfers to voicemail as necessary
  • Greets and directs company guests/visitors
  • Receives, sorts and forwards incoming mail, and publication
  • Signs for and distributes package deliveries
  • Orders, receives, stocks, and distributes offices supplies What are some of the full-time benefits offered?
    • Medical, Dental & Vision effective the 1st of the month following 30 days of employment
    • Life insurance
    • 401k/401k match
    • Mileage reimbursement
    • Data plan reimbursement
      • Employee Referral Program (for qualified hires)
        • Three weeks of PTO/year
        • Team member referral bonuses
        • Free CEUs
          
          At Concierge Home Care, we believe in the mission of home health care. If competitive pay, team collaboration, and professional growth are what you are looking for, apply today!
          
          Use the link below to learn more about our beliefs, values, and culture.
          
          https://conciergehomecare.com/culture/featured-culture/

Keywords: Concierge Home Care, Gainesville , Customer Service Specialist, Receptionist, Administration, Clerical , Gainesville, Florida