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Assistant Store Manager

Company: AAMCO Transmissions and Total Car Care
Location: Gainesville
Posted on: May 14, 2022

Job Description:

Job DescriptionASSISTANT SERVICE MANAGER

As an Assistant Service Manager, you will be responsible for creating and building relationships with new and existing customers to ensure outstanding customer service. Your success in this fundamental role will allow you to write your own ticket, eventually taking full advantage of a generous salary, commission and bonus opportunities.Your advancement or failure in this role will be a direct reflection of how much effort you put into it as well as your ability to follow directions. If you are uncomfortable or unwilling to follow a script you can stop reading now. This position requires you to read memorized scripts every day.

Responsibilities

Deliver a high level of customer service and quality control over all aspects of the center's business, operations, and work productFollow AAMCO's telephone and sales proceduresKeep track of sales, workflow and transactions in the moment throughout the day on spreadsheetsGet customers in the door from the phoneManage and prioritize technician workflowRecommend services to customersOrder parts and suppliesKeep customers updated on the status of their vehicles' repairsManage and track lead counts as well as customer satisfaction ratingsGenerate and close salesDebt collection

What We Offer

We offer comprehensive Base Salary and Performance-Based Commissions. Training from some of the best and most highly regarded sales instructors in the system. Growth opportunity. Daytime Monday through Friday work hours. Access to AAMCO's proprietary training programs, seminars and skill presentations.Job RequirementsHungry to learnCoachableExcellent communication and telephone skillsMust be results-drivenSales background helpful, preferably in telemarketing, door to door sales, cold calling or some type of one on one phone sales a plusMust be punctual and bring a positive ready-to-go attitude to work every morningSelf-starter, able to follow through with directions given and problem solve to come to a resolution without having someone looking over your shoulder constantly reminding you and telling you what you need to doSense of urgency to get tasks completed as quickly and as efficiently as possibleOrganization and attention to detail is a mustProblem solving and Multi-taskingThe ability to handle 3 or more calls coming in at the same timeThe ability to memorize and not deviate from a script are a mustWillingness to train at home on your own time. (Again, the effort you put into this will directly affect your advancement. The more you train the faster you will reap the benefits)Powered by JazzHRPAEqlCR2fe

Keywords: AAMCO Transmissions and Total Car Care, Gainesville , Assistant Store Manager, Executive , Gainesville, Florida

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