Customer Success Manager
Company: Elsevier
Location: Gainesville
Posted on: November 22, 2022
|
|
|
Job Description:
Do you like to support educators and are passionate about
creating better learning environments?
Do you enjoy being part of a team that collaborates to deliver
success and renew accounts?
About our Team
The Customer Success team is responsible for providing excellent
onboarding & support to help close new business. We ensure the
renewal of accounts through high faculty satisfaction. The Customer
Success team is highly collaborative, cross-functional, and uses
Agile principles.
About the Role
As a Customer Success Manager, you will provide faculty product
consultation, training, ongoing support & account management.
Excellent onboarding and support helps close new business and
ensure the renewal of accounts through high faculty
satisfaction.
Responsibilities
Requirements
Work in a way that works for you
We promote a healthy work/life balance across the organization.
With an average length of service of 9 years, we are confident that
we offer an appealing working prospect for our people. With
numerous wellbeing initiatives, family leave and tuition
reimbursement, we will help you meet your immediate
responsibilities and long-term goals.
Working with us
We are an equal opportunity employer with a commitment to help you
succeed. Here, you will find an inclusive, agile, collaborative,
innovative and fun environment, where everyone has a part to play.
Regardless of the team you join, we promote a diverse environment
with co-workers who are passionate about what they do, and how they
do it.
At Elsevier, we know that your wellbeing and happiness are key to a
long and successful career. These are some of the benefits we are
delighted to offer:
Working for you
About Us
A global leader in information and analytics, we help researchers
and healthcare professionals advance science and improve health
outcomes for the benefit of society. Building on our publishing
heritage, we combine quality information and vast data sets with
analytics to support visionary science and research, health
education and interactive learning, as well as exceptional
healthcare and clinical practice. At Elsevier, your work
contributes to the world's grand challenges and a more sustainable
future. We harness innovative technologies to support science and
healthcare to partner for a better world.
Join Us
Purposeful Work
When you work with us, your work matters. You are part of an
organization that nurtures your curiosity to stimulate innovation
for the communities that we serve.
Growing Every Day
Like the communities we serve, you are on a constant path of
discovery to shape your career and personal development.
Colleagues Who Care
You will be part of the Elsevier family. We will support your
well-being and provide the flexibility you need to thrive at work
and home.
Together, we create possibilities.
Join us!
\n
\n
\n
Elsevier is an equal opportunity employer: qualified applicants are
considered for and treated during employment without regard to
race, color, creed, religion, sex, national origin, citizenship
status, disability status, protected veteran status, age, marital
status, sexual orientation, gender identity, genetic information,
or any other characteristic protected by law. If a qualified
individual with a disability or disabled veteran needs a reasonable
accommodation to use or access our online system, that individual
should please contact accommodations@relx.com or if you are based
in the US you may also contact us on 1.855.833.5120.
Please read our Candidate Privacy Policy
Keywords: Elsevier, Gainesville , Customer Success Manager, Executive , Gainesville, Florida
|
Click
here to apply!
|
