Assistant General Manager
Company: Team Car Care/Jiffy Lube
Location: Gainesville
Posted on: September 15, 2023
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Job Description:
Overview Start Your New Career Today! GREAT working hours Monday
thru Friday 8:00 a.m. to 6:00 p.m., Saturday 8:00 a.m. to 5:00
p.m., and CLOSED on Sunday. Work today, get paid today! Weve
partnered with DailyPay, a voluntary benefit to offer employees
access to their pay on their own schedule. Team Car Care (TCC) owns
and operates more than 550 Jiffy Lube auto service centers in North
America. We offer a fun, fast-paced work environment with a
comprehensive benefits package, including medical plans, 401(K),
certification/tuition reimbursement, and paid vacations. At Team
Car Care, we invest in you and your future by providing excellent
training for our technician and management positions. In addition,
we offer fast-track career advancement opportunities for
hard-working team players who can deliver results. So, if you are
looking for more than a job, apply today and begin your career with
Team Car Care! Description The Assistant General Manager (AGM) is a
management position within the service center. Specifically, they
are 2nd in command. They are responsible for driving positive sales
consistently while creating a fantastic guest experience daily. It
is an excellent opportunity to be a critical team player in the
store's overall success. Working closely with the General Manager
(GM), the Assistant General Manager (AGM) is responsible for
coaching the teammates, ensuring the process is executed through
the IOS process and driving store sales growth through traffic and
core sales mix while achieving operational efficiency. In addition,
you would have been trained and certified to perform all
lubrication services, core ancillaries, customer service (CSAT),
and advanced management through our internal training program.
Responsibilities will include but will not be limited to + Working
directly with the General Manager (GM), ensuring consistent revenue
growth through growing guest count and lead measure performance
such as core sales mix, MultiCare, and Core Plus. They will also
coach and execute excellent customer service while creating an
exceptional guest experience. + Set a positive example as a leader
while building team engagement and efficiency. They will be
focusing on developing teammates by leveraging our internal
training program and providing ongoing guidance, coaching, and
direction. + Ensure our quality control measures and processes are
followed consistently + Carry out other duties and projects
necessary for the position, such as inventory, cash handling
processes, guest issues, and concerns, and working with the
District Manager (DM) on any critical initiatives + Assist the
General Manager (GM) with budgeting, sales forecasts, financial
performance, expense controls, etc. + Provide clear and detailed
direction to the team consistently + Ensure that the service center
is clean, safe, and presentable per the Guide to Excellence (GTE) +
Provide guidance and mentoring to the automotive technicians and
CSA's + Perform opening and closing duties when the General Manager
(GM) is off + Assist the General Manager (GM) in building and
maintaining an engaged workforce that reflects customer volume and
the business need + Leads daily team huddles and store meetings.
Setting the direction for achieving the business goals + Manages
inventory and product order that meets the business need + Adheres
and holds others accountable to all rules and regulations that
maintain a safe and productive work environment for teammates and
guests + Assist guests with their questions and needs. In-person,
electronically, or via the telephone Qualifications + One to three
years of retail management experience; Professional automotive
experience is not required. + Must have exceptional oral and
written communication skills + Is a proven leader that possesses
the ability to inspire and motivate diverse groups of people + Has
sound business sense and a comprehensive understanding of the
retail industry + Can analyze, comprehend, and recommend financial
objectives that help increase sales and service results +
Demonstrate a positive, helpful attitude as well as professional
conduct and appearance always + Enjoys and is energized by a
fast-paced, flexible, high-performance retail environment + Has a
"Guest First" mindset + You must have the ability to read and
interpret documents such as safety rules, operating and maintenance
instructions, and procedure manuals. + Must be able to stand on
your feet on hard surfaces like concrete or metal + Expect to work
in an environment in which you frequently experience hot and cold
temperatures, loud noises, and exhaust fumes + Must be able to lift
and move work-related items up to 50 pounds + Perform all other
duties as assigned or needed. + Must be at least 18 years of age +
Candidates must be legally authorized to work in the U.S. without
company sponsorship now or in the future Additional Information
Store hours may vary by location. LocationUS-FL-Gainesville
ID2023-6807 CategoryStore Positions Street2310 SW Archer Road
CityGainesville StateFL Zip32608-1003
Keywords: Team Car Care/Jiffy Lube, Gainesville , Assistant General Manager, Executive , Gainesville, Florida
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