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Veterinary Client Service Representative I/II (CARE)

Company: University of Florida
Location: Gainesville
Posted on: August 3, 2022

Job Description:

Classification Title:

Veterinary Client Services Representative I/II (CARE)

Job Description:

The UF Small Animal Hospital is seeking a self-motivated, compassionate, animal loving individual to be part of our patient care team. Our Client Service Representatives (CSR) work closely with the specialty services and act as a client advocate, ensuring that each client experience matches the excellent care offered to their pets. They are responsible for coordinating the daily activity of patients admitted and discharged from the Small Animal Hospital, communicating with clients during the course of their appointment, and ensuring clients are aware and understand what is happening with their pet and associated charges.

The specialty side is open 7:00am to 6:00pm Monday through Friday. Shifts vary depending on needs of the area. This position is considered essential personnel and participates in Holiday rotations and other times when hospital remains open.

We know you care about your own pets as much as we do our patients, so we offer discounts on treatments, procedures, and even food for all our employees' pets. We encourage you to join our team and grow with us to make a difference.

* Competitive Salary and Extensive Benefits
* Continuing education Opportunities
* Paid Time Off & Paid Holidays
* Mentorship from senior staff
* Uniform allowance
* Discounted pet food programs through multiple vendors
* Discounted hospital products and services for staff's personal pets
* Free healthcare and food for eligible donors through our canine blood donor program

This position is considered essential personnel and requires a post-offer health assessment.

Expected Salary:

$16.00/hour - $18.00/hour, pay based on experience.

Minimum Requirements:

Veterinary Client Services Representative I:

High school diploma or equivalent and one year relevant experience. Appropriate college coursework or vocational/technical training may substitute at an equivalent rate for the required experience.

Veterinary Client Services Representative II:

High school diploma or equivalent and three years of relevant experience. Appropriate college coursework or vocational/technical training may substitute at an equivalent rate for the required experience.

Preferred Qualifications:

Special Instructions to Applicants:

In order to be considered, you must upload your cover letter and resume.

This is a CARE position offering limited benefits, including health insurance and paid time off.

This position is eligible for veteran's preference. If you are claiming veteran's preference, please upload a copy of your DD 214 Member Copy 4 with your application for consideration. See our Veteran's Preference Page for more specific information.

This is a time-limited position.

Application must be submitted by 11:55 p.m. (ET) of the posting end date.

Health Assessment Required: Yes; Must be able to lift a minimum of 40 lbs, bend, kneel, pull, push, twist and stand for an extended period of time.

Keywords: University of Florida, Gainesville , Veterinary Client Service Representative I/II (CARE), Healthcare , Gainesville, Florida

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