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Medical Office Lead-Williston

Location: Williston
Posted on: January 22, 2023

Job Description:

Job PurposeThe main responsibility of the assistant is to assist the Office Manager in the daily duties of the office and to provide supervision and assistance to employees within the office when needed. The Assistant is also responsible for co-training other location employees as instructed by the Office Manager. You will support medical assistants, providers, patients, and managers through a variety of tasks related to patient care management, organization, and communication.Duties and ResponsibilitiesUnderstand the role of the Medical Associate.Provide outstanding customer service to improve customer satisfaction and relationship.Handle and resolve customer complaints/inquiries in person in a timely and accurate manner. (Following up with manager)Assist with maintaining and recording weekly inventory.Assist with monthly supply order needs.Assist with daily billing reports and deposit preparations as needed.Assist with the daily observation of staff members during their regular work routine and report issues or concerns promptly.Attend all staff meetings and assist with the implementation of team-building activities.Stay up to date on policies and procedures and assist with the daily implementation of protocols.Help office staff and management maintain the presentation and organization of the clinic.Assist with completion and submission of Equipment and OSHA inspection reportsMust conduct self with professional mannerisms at all times when dealing with providers, staff, and patients alikeMust maintain stellar customer service skills at all times in all areas of the roleMonitors staff and clinic performance and alerts management on any challenges interfering with patient care or office flow. Address staff concerns to the Office Manager.Verifying adequate Inventory.Submit a daily overview to the manager. Any additional duties assigned.

Qualifications:Excellent customer service and problem resolution skillsProven experience in an independent roleFamiliarity with company policies and healthcare regulationsAbility to learn a variety of job descriptionsExcellent communication and interpersonal skillsOutstanding organization skillsStrong knowledge of eClinical WorksPhressia KnowledgeCompetency with Microsoft Office products; Excel, Publisher, Word, PowerPoint1 year of Medical Assistant ExperienceValid Drivers License Excellent time management skills and ability to multi-task and prioritize work social perceptiveness and service-oriented Working conditionsThis position may require evening, weekend, or holiday work. This position requires many hours in a sitting or standing position. 11 am until 7 pm and Rotation of Weekends. PI201844098

Keywords: QUICK CARE MED P L, Gainesville , Medical Office Lead-Williston, Healthcare , Williston, Florida

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