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Medical Office Lead-Williston

Location: Williston
Posted on: January 24, 2023

Job Description:

Job Purpose
The main responsibility of the assistant is to assist the Office Manager in the daily duties of the office and to provide supervision and assistance to employees within the office when needed. The Assistant is also responsible for co-training other location employees as instructed by the Office Manager. You will support medical assistants, providers, patients, and managers through a variety of tasks related to patient care management, organization, and communication.

Duties and Responsibilities
Understand the role of the Medical Associate.
Provide outstanding customer service to improve customer satisfaction and relationship.
Handle and resolve customer complaints/inquiries in person in a timely and accurate manner. (Following up with manager)
Assist with maintaining and recording weekly inventory.
Assist with monthly supply order needs.
Assist with daily billing reports and deposit preparations as needed.
Assist with the daily observation of staff members during their regular work routine and report issues or concerns promptly.
Attend all staff meetings and assist with the implementation of team-building activities.
Stay up to date on policies and procedures and assist with the daily implementation of protocols.
Help office staff and management maintain the presentation and organization of the clinic.
Assist with completion and submission of Equipment and OSHA inspection reports
Must conduct self with professional mannerisms at all times when dealing with providers, staff, and patients alike
Must maintain stellar customer service skills at all times in all areas of the role
Monitors staff and clinic performance and alerts management on any challenges interfering with patient care or office flow.
Address staff concerns to the Office Manager.
Verifying adequate Inventory.
Submit a daily overview to the manager.
Any additional duties assigned.

Excellent customer service and problem resolution skills
Proven experience in an independent role
Familiarity with company policies and healthcare regulations
Ability to learn a variety of job descriptions
Excellent communication and interpersonal skills
Outstanding organization skills
Strong knowledge of eClinical Works
Phressia Knowledge
Competency with Microsoft Office products; Excel, Publisher, Word, PowerPoint
1 year of Medical Assistant Experience
Valid Drivers License
Excellent time management skills and ability to multi-task and prioritize work social perceptiveness and service-oriented

Working conditions
This position may require evening, weekend, or holiday work. This position requires many hours in a sitting or standing position. 11 am until 7 pm and Rotation of Weekends.


Keywords: QUICK CARE MED P L, Gainesville , Medical Office Lead-Williston, Healthcare , Williston, Florida

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