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Medical Office Lead-Williston

Location: Williston
Posted on: January 27, 2023

Job Description:

Description: Job Purpose The main responsibility of the assistant is to assist the Office Manager in the daily duties of the office and to provide supervision and assistance to employees within the office when needed. The Assistant is also responsible for co-training other location employees as instructed by the Office Manager. You will support medical assistants, providers, patients, and managers through a variety of tasks related to patient care management, organization, and communication. Duties and Responsibilities

  • Understand the role of the Medical Associate.
  • Provide outstanding customer service to improve customer satisfaction and relationship.
  • Handle and resolve customer complaints/inquiries in person in a timely and accurate manner. (Following up with manager)
  • Assist with maintaining and recording weekly inventory.
  • Assist with monthly supply order needs.
  • Assist with daily billing reports and deposit preparations as needed.
  • Assist with the daily observation of staff members during their regular work routine and report issues or concerns promptly.
  • Attend all staff meetings and assist with the implementation of team-building activities.
  • Stay up to date on policies and procedures and assist with the daily implementation of protocols.
  • Help office staff and management maintain the presentation and organization of the clinic.
  • Assist with completion and submission of Equipment and OSHA inspection reports
  • Must conduct self with professional mannerisms at all times when dealing with providers, staff, and patients alike
  • Must maintain stellar customer service skills at all times in all areas of the role
  • Monitors staff and clinic performance and alerts management on any challenges interfering with patient care or office flow.
  • Address staff concerns to the Office Manager.
  • Verifying adequate Inventory.
  • Submit a daily overview to the manager.
  • Any additional duties assigned. Requirements: Qualifications:
    • Excellent customer service and problem resolution skills
    • Proven experience in an independent role
    • Familiarity with company policies and healthcare regulations
    • Ability to learn a variety of job descriptions
    • Excellent communication and interpersonal skills
    • Outstanding organization skills
    • Strong knowledge of eClinical Works
    • Phressia Knowledge
    • Competency with Microsoft Office products; Excel, Publisher, Word, PowerPoint
    • 1 year of Medical Assistant Experience
    • Valid Drivers License
    • Excellent time management skills and ability to multi-task and prioritize work social perceptiveness and service-oriented Working conditions This position may require evening, weekend, or holiday work. This position requires many hours in a sitting or standing position. 11 am until 7 pm and Rotation of Weekends. PI201843798

Keywords: QUICK CARE MED P L, Gainesville , Medical Office Lead-Williston, Healthcare , Williston, Florida

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