Behavioral Health Nurse Advocate RN - Remote, Field Work, Tampa

Company: UnitedHealth Group
Location: Gainesville
Posted on: March 15, 2023

Job Description:

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Come make an impact on the communities we serve as we help advance health equity on a global scale. Here, you will find talented peers, comprehensive benefits, a culture guided by diversity and inclusion, career growth opportunities and your life's best work.(sm)

The NorthStar Behavioral Health Advocate (BHA) works in partnership with other members of the Interdisciplinary Care Team (ICT) to provide clinical support focused on closing medical and behavioral gaps in care. In this role, you will provide clinical insights to address member specific concerns, identify needs that require escalation to the Medical Director for review, and provide treatment recommendations focused on improving the member's quality of life and community tenure. Your behavioral and medical expertise will be essential to your success in this role and your ability to impact the lives of our members.

This is a remote position that includes up to 25% field work in the local community. The schedule is Monday through Friday, 8am - 5pm.

If you are located in or near Gainesville or Tampa, FL, you will have the flexibility to work remotely* as you take on some tough challenges. Residency in one of these two areas is required due to business needs.

Primary Responsibilities:

--- Collaborate with a multidisciplinary ICT to develop care plans, provide treatment and provider level insights, and connect members to community-based providers based on their individual needs, preference, and objectives
--- Assist with team development of Motivational Interviewing techniques to help members identify and understand intrinsic goals and engage in intentional behavior change to meet their goals
--- Provide education and consultation to a multidisciplinary team on medical, behavioral, and ancillary services available to members to address complex and comorbid health needs
--- Develop relationships with local consumer-operated organizations to engage difficult to reach members
--- Serve as member of internal and/or external treatment and care teams as needed or requested to facilitate access to and transition between services and providers
--- Provide support to members, caregivers, or authorized representatives to schedule and/or attend appointments as needed
--- Provide support to, and advocate on behalf of, members, caregivers, and families while working with internal matrix partners, community agencies, and providers to ensure effective collaboration and improved clinical outcomes that are aligned with the member's needs

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

--- Bachelor's degree
--- Licensed Registered Nurse (RN) in the State of Florida with Behavioral Health experience
--- 3+ years of experience providing direct clinical care in a medical and/or behavioral health treatment setting with emphasis on assessment, case management, and crisis intervention
--- Dual diagnosis experience with medical and behavioral health
--- Community behavioral health experience
--- Demonstrated knowledge of Medicaid benefits
--- Ability to listen, collect relevant information, build rapport quickly, respond compassionately, work independently, adapt to change, and interact with internal and external customers in a variety of environments
--- Access to install secure, high-speed internet and a dedicated, distraction-free workspace at home
--- Reliable transportation and the ability to travel as needed within the designated service delivery area (up to 25%)
--- Reside in or near Gainesville or Tampa, FL
--- Full COVID-19 vaccination is an essential job function of this role. Candidates located in states that mandate COVID-19 booster doses must also comply with those state requirements. UnitedHealth Group will adhere to all federal, state and local regulations as well as all client requirements and will obtain necessary proof of vaccination, and boosters when applicable, prior to employment to ensure compliance. Candidates must be able to perform all essential job functions with or without reasonable accommodation

Preferred Qualifications:

--- Inpatient psychiatric experience
--- Intermediate level of proficiency with Microsoft Office (Word, Excel, and Outlook)
--- Bilingual in Spanish

If the hired individual resides in Florida (office based or telecommuting) this position requires the AHCA Level II background check (fingerprinting) by the State of Florida for all clinicians that have direct face to face contact with members OR employees who will have access to confidential patient data and will require renewal every five years.

To protect the health and safety of our workforce, patients and communities we serve, UnitedHealth Group and its affiliate companies require all employees to disclose COVID-19 vaccination status prior to beginning employment. In addition, some roles and locations require full COVID-19 vaccination, including boosters, as an essential job function. UnitedHealth Group adheres to all federal, state and local COVID-19 vaccination regulations as well as all client COVID-19 vaccination requirements and will obtain the necessary information from candidates prior to employment to ensure compliance. Candidates must be able to perform all essential job functions with or without reasonable accommodation. Failure to meet the vaccination requirement may result in rescission of an employment offer or termination of employment

Careers with Optum. Our objective is to make health care simpler and more effective for everyone. With our hands at work across all aspects of health, you can play a role in creating a healthier world, one insight, one connection and one person at a time. We bring together some of the greatest minds and ideas to take health care to its fullest potential, promoting health equity and accessibility. Work with diverse, engaged and high-performing teams to help solve important challenges.

*All employees working remotely will be required to adhere to UnitedHealth Group's Telecommuter Policy

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.

Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.

Keywords: UnitedHealth Group, Gainesville , Behavioral Health Nurse Advocate RN - Remote, Field Work, Tampa, Healthcare , Gainesville, Florida