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Customer Service Representative

Company: ICONMA
Location: Gainesville
Posted on: January 17, 2020

Job Description:

Location: Gainesville, FL Duration: 1 year Description: Manager is seeking an experienced, high caliber Customer Service Representative to update data in our ERP system related to customer owned capital equipment. Includes reviewing data spreadsheets and translating the data into predefined categories, then updating the master file. Employees act on their strong desire to make a difference, partner with others and put ideas into action. Employees are engaged by a work culture that is team-oriented, fast paced and progressive. Impact this role will have on client Tracking of components sent for service loaners. Updating internal databases to reflect customer owned product and associated warranty contracts. Completes administrative functions to support order processing. Demonstrates creativity and initiative in anticipating and solving customer problems. Applies effective conflict resolution and problem solving skills. All candidate must have medical industry experience. As an equal opportunity employer, ICONMA prides itself on creating an employment environment that supports and encourages the abilities of all persons regardless of race, color, gender, age, sexual orientation, citizenship, or disability.

Keywords: ICONMA, Gainesville , Customer Service Representative, Hospitality & Tourism , Gainesville, Florida

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