Valet Parking Attendant - UF Shands Hospital & Hotel Eleo - Gainesville, FL
Company: Towne Park
Location: Gainesville
Posted on: January 11, 2021
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Job Description:
Driven To Serve-- and Ready to Succeed!Working with Towne Park
offers a variety of employment opportunities for your unique career
plan! Whether you're a part-timer, careerist or adventurer, Towne
Park gives you the tools to learn and grow. With business in 50+
national markets, there's no limit to where Towne Park might take
you!No matter what you're looking for, Towne Park provides a
winning environment working alongside the brightest and friendliest
colleagues around. Whether it's team events, giving back to the
communities where we live and work, or celebrating a Towne Park
win, you'll find a fun and welcoming work experience!JOB SUMMARYThe
Guest Service Associate is responsible for providing exceptional
customer service to guests or patients in an attentive, friendly
and efficient manner. The Guest Service Associate is responsible
for driving, parking and retrieving guest vehicles in a prompt yet
safe manner and assisting guests in and out of their vehicle during
arrival and departure.DUTIES AND RESPONSIBILITIESGuest Service*
Maintains pleasant, friendly and professional demeanor with all
customer, co-workers, and clients* Acknowledges and greets customer
within five feet with a professional and friendly demeanor* Uses
guest last names during interactions* Uses salutation of the day
and welcomes guests to the location* Practices proper Towne Park
phone etiquette* Posts up in designated areas when not completing
tasks* Runs at top speed to park and retrieve vehicles and drives
slowly and cautiously* Assists guests with bell services and
luggage storage as needed (when applicable)* Opens all vehicle and
property doors for guests* Assists customers with directions,
taxis, reservations and other inquiries* Provides customers with
information about outlets, meeting rooms and/or amenities of the
facility as well as main attractions in the area* Delivers
messages, items and/or guest amenities as requested* Transport
guests to appropriate places that are approved by the location
(when applicable)* Explains parking rates and retrieval procedures
to guests upon arrivalSystems and Standards* Completes all tasks in
a timely manner as instructed by the Account Manager* Treats guests
and associates with courtesy, respect and dignity* Follows all
appearance standards as set forth by Towne Park, including complete
approved pressed uniform* Follows all attendance standards as set
forth by Towne Park, as required by the scheduling which may vary
according to the needs of the location* Executes all terms and
conditions as set forth in the Towne Park Associate Handbook and
other policies and procedures* Maintains clean, neat work
environment including all surrounding areas of ramp, valet desk,
wheel chairs, parking area, bell carts, bell closet, trash
receptacles and ash urns* Consistently completes location on all
key tags after parking vehicle* Calculates and collects revenue for
vehicles when neededSafety and Risk Management* Follows site
specific safety and security procedures* Practices preventative
safety procedures as set forth by Towne Park, including safe
lifting techniques* Issues claim checks only after receiving
vehicle keys and collects claim checks from all guests prior to
issuing keys* Consistently completes and maintains all ticket
information including key tag, guest folio, location of vehicle,
damage survey and claim check receipt from all vehicles taken into
the valet system* Reports all accidents and incidents observed on
shift to Guest Service Coordinator or Account Manager immediately*
Uses only equipment trained to use and operates all equipment in a
safe manner* Immediately secures all keys on belt clip or in a
locked key box* Reports all potential hazards and safety concerns
to Account ManagerKNOWLEDGE, SKILLS AND ABILITIES* Ability to read
and write standard English language* Ability to read and comprehend
simple instructions, short correspondence and memos* Ability to
write simple correspondence* Ability to effectively present
information in one-on-one and small group situations to guests,
clients and other employees of the organization* Ability to add and
subtract three digit numbers and to multiply and divide with 10's
and 100's; ability to perform these operations using units of
American money* Ability to understand 24 hour and military time
systems* Ability to understand rates applicable to time
passedQUALIFICATIONS* High school diploma or general education
degree (GED); OR one (1) month related experience and/or training;
OR equivalent combination of education and experience* Ability to
operate a manual transmission is highly desirable* Perform parallel
parking* Must have and maintain a valid drivers license and clean
driving record* For insurance purposes, must be at least 18 years
of age and be able to pass a criminal background and drug screen*
Must complete the Wheelchair Safety Training course provided by
Towne Park* If providing shuttle services, may be subject to
additional requirementsPHYSICAL DEMANDS AND WORK ENVIRONMENT The
physical demands described here are representative of those that
must be met by an associate to successfully perform the essential
functions of this job. Reasonable accommodations may be made to
enable individuals with disabilities to perform the essential
functions. * The associate is regularly required to run; stand;
walk; sit; use hands to finger, handle, or feel objects, tools or
controls; reach with hands and arms; climb stairs; balance; stoop,
kneel, crouch or crawl; talk and hear.* Specific vision abilities
required by the job include close vision, distance vision, color
vision, peripheral vision, depth perception, and the ability to
adjust focus.* Must be able to lift and/or move up to 50 pounds
frequently and up to 75 pounds occasionally. Must be able to push
and pull 75 pounds frequently and 100 pounds occasionally.* Must be
able to push and pull (on wheelchair) 100 to 350 pounds frequently
over considerable distances* Working flexible schedules and
extended hours are sometimes required.ACKNOWLEDGEMENT AND
ACCEPTANCEI understand that every effort has been made to make this
job description as complete as possible. However, it in no way
states or implies that these are the only duties that I will be
required to perform. The omission of specific statements of duties
does not exclude them from the position if the work is similar,
related or is a logical assignment of the position. I accept that
at any time there may be modifications or changes to the above job
description.I have read and understand the above job description. I
acknowledge that all items are essential to the job. I understand
what the job demands and I agree that I am able to perform the
essential functions of the job, with or without reasonable
accommodations.____________________________________
___________________________________ ________________Associate
Signature Associate Name (Printed) Date
Keywords: Towne Park, Gainesville , Valet Parking Attendant - UF Shands Hospital & Hotel Eleo - Gainesville, FL, Hospitality & Tourism , Gainesville, Florida
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