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Hotel Front Desk Assistant

Company: University of Florida
Location: Gainesville
Posted on: July 15, 2019

Job Description:

Hotel Front Desk Assistant Apply nowJob no:****** Work type:Student Ast Location:Main Campus (Gainesville, FL) Categories:Recreation/Event, Student Affairs/Services Department:******** - RU-JWRU HOTEL Classification Title: STU AST-CLERICAL & ADMIN Job Description: Student employees within Student Engagement must: - Be a current University of Florida full-time student in good standing with at least a 2.0+ GPA - Respond to and assist with emergency situations and building evacuations per department procedures or as instructed by building management staff. - Provide exceptional customer service while maintaining a high level of professionalism - Demonstrate a desire and willingness to learn in a fast-paced team-oriented environment - Establish an exemplary work ethic by being proactive, self-motivated, and dependable - Participate in all scheduled meetings, trainings, and evaluations - Possess the ability to work weekends, evenings, holidays and academic breaks, as needed - Act as an ambassador for all Student Engagement areas as well as the University of Florida, providing accurate information and campus resources Position Specific Responsibilities: - Responsible for the operation of the hotel information desk which would include making room reservations, checking-in and checking-out hotel guests, and responding to hotel guest requests. - Aide the visitors and patrons of the University of Florida Reitz Union by providing directions on locations throughout the Reitz Union, campus, and other various destinations. - Maintain documentation and billing information regarding posting room charges and accounting procedures. - Responsible for operating hotel switchboard (PBX) responding to hotel guests needs appropriately. - Completes all training requirements upon being hired in a timely fashion. - Ability to commit to working 10 or more hours per week. - Other duties as assigned. Advertised Salary: $8.46/hour Minimum Requirements: - This position is open to all students who are eligible to work on campus and will be employed through Other Personnel Services (OPS) or Federal Work-Study (FWS) and must maintain a 2.0 grade point average. Registered students are employed on a part-time basis, up to 20 hours per week. Preferred Qualifications: Although no experience is necessary to apply and all training will be provided, we would prefer for all student employees to: - Demonstrate previous experience with customer service. - Possess the ability to work shifts during the early morning, evenings, weekends, breaks, and holidays. - Proficient with verbal and written communication. - Demonstrate previous experience of cash handling procedures and reconciliation. - Knowledge of computer and database systems. - CPR and First Aid Certified, or willing to obtain. Special Instructions to Applicants: Applicant must submit a rsum with their application that includes all current involvement, organizations, or current employment on campus. Must complete additional questions related to application before the application deadline that can be found here: ********************* Applications must be submitted by 11:55 p.m. of the posting end date. Health Assessment Required:No Advertised:08 Jul 2019Eastern Daylight Time Applications close:11 Jul 2019Eastern Daylight Time

Keywords: University of Florida, Gainesville , Hotel Front Desk Assistant, Hospitality & Tourism , Gainesville, Florida

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