Field Service Technician

Company: Crawford Thomas Recruiting
Location: Gainesville
Posted on: February 24, 2021

Job Description:

Out client offers the latest in digital office technology including a full line of award winning copiers, printers, faxes, wide format printers, and electronic document storage solutions. They are proud to be authorized dealer of Copystar, Lanier, Canon, and Lexmark office equipment. They are fully trained and equipped to serve their clients with the latest total document solutions. They are looking for an experienced Field Service Technician to join their growing team in the Gainesville, Florida area!Field Service Technicians will diagnoses routine mechanical and system failures using established procedures and perform basic customer network installs.ResponsibilitiesDiagnoses routine mechanical and system failures, using established procedures for products on which you are certified. Services and repairs designated equipment, as assigned, to our client's standards and specifications and are successful on those repairs with support as required. Reports to manager product failure trends and serviceability issues with necessary supported documentation ensuring accurate information and record keeping. Meets customer demands by providing efficient, responsive and accurate Field/Shop/onsite repairs Properly maintains all technical information Communicates with supervisors and other departments, if necessary, regarding the solution of escalated technical and/or customer service related problem areas. Possesses good customer communication and satisfaction skills. Responsible for maintaining the performance of machines to which you are assigned as the primary engineer. Responsible for maintaining performance at a level which will meet or exceed our client expectations.QualificationsRicoh or Cannon experience and certification preferred. Associates degree in electronics or electrical engineering capacity from an accredited college or technical school or equivalent experience. Possess a basic understanding of internet environments. May require some travel (valid driver's license and acceptable driving record necessary. Required to take all necessary steps to obtain security and/or other clearances required by customers to enter the customers' premises. Must be able to lift 50 lbs and be in a mobile activity more than 50% of the time (walking, standing, stooping/kneeling) Previous office equipment field technician experience required.Benefits Of Joining The TeamOur client offers Medical, Dental, and Vision benefits along with a competitive compensation package ($35-55k depending on experience), company car, gas card, cell phone and laptop.Please apply to this post for an immediate call back to discuss the details!

Keywords: Crawford Thomas Recruiting, Gainesville , Field Service Technician, IT / Software / Systems , Gainesville, Florida