Remote Telecommunications Customer Engagement Specialist in Port St Lucie
Company: VirtualVocations
Location: Gainesville
Posted on: April 10, 2021
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Job Description:
A fiber optics telecommunications company has an open position
for a Remote Telecommunications Customer Engagement Specialist in
Port St Lucie. Candidates will be responsible for the following:
Providing technical telephone, IPTV, and Internet support to
customers and answer complex questions Performing follow-up
testing, and/or troubleshooting Promoting and maintaining a high
quality, professional service-oriented image among customers Skills
and Requirements Include: Must have a minimum of 2 years' relevant
work experience in customer service, telecommunications, or
technical support Excellent interpersonal, time management, and
organizational skills Must have a High School Diploma or equivalent
Ability to maintain professionalism and patience in highly
stressful situations and adapt quickly to change Ability to
effectively and professionally handle frequent changes, delays, or
unexpected events Excellent telephone skills with demonstrated
ability to articulate relevant information and directions in an
organized and concise manner
Keywords: VirtualVocations, Gainesville , Remote Telecommunications Customer Engagement Specialist in Port St Lucie, IT / Software / Systems , Gainesville, Florida
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