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Remote Telecommunications Customer Engagement Specialist in Port St Lucie

Company: VirtualVocations
Location: Gainesville
Posted on: April 10, 2021

Job Description:

A fiber optics telecommunications company has an open position for a Remote Telecommunications Customer Engagement Specialist in Port St Lucie. Candidates will be responsible for the following: Providing technical telephone, IPTV, and Internet support to customers and answer complex questions Performing follow-up testing, and/or troubleshooting Promoting and maintaining a high quality, professional service-oriented image among customers Skills and Requirements Include: Must have a minimum of 2 years' relevant work experience in customer service, telecommunications, or technical support Excellent interpersonal, time management, and organizational skills Must have a High School Diploma or equivalent Ability to maintain professionalism and patience in highly stressful situations and adapt quickly to change Ability to effectively and professionally handle frequent changes, delays, or unexpected events Excellent telephone skills with demonstrated ability to articulate relevant information and directions in an organized and concise manner

Keywords: VirtualVocations, Gainesville , Remote Telecommunications Customer Engagement Specialist in Port St Lucie, IT / Software / Systems , Gainesville, Florida

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