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Road Prgm W Center Manager

Company: Westgate Resorts
Location: Lake City
Posted on: May 3, 2021

Job Description:

Job Description

SUPERVISORYRESPONSIBILITIES

Directly supervises Management team OPC personnel by reporting to Sr. Manager in this area. Final management decisions are made by the Sr. Manager. The position provides integral information necessary for the overall direction, coordination, and evaluation for Management team and OPC personnel. Carries out supervisory responsibilities in accordance with the organizations policies and applicable laws. Responsibilities include interviewing, hiring, and training team members; planning, assigning, and directing work; appraising performance; recommending the rewarding and disciplining of team members to the Sr. Manager; addressing complaints and promptly responding to and resolving problems with the Sr. Managers approval. Maintaining and Super all Center operations on a daily basis.

Customer Service and Sales support for the Road Program's Welcome Centers. Center Manager provides one-on-one general supervision and training of Management Team and Marketing Consultants (OPC) personnel assigned to the location and is active at all times in the recruitment of personnel. Supervision of Center operations at all times.

DUTIES

Center manager is directly responsible for the following tasks/duties. Duties include but are not limited to the below tasks. Other duties may be assigned or removed based on business needs.

  • Conducts one-on-one training of Management team and OPCs; daily
  • Provide performance and evaluation feed-back to the Sr. Manager to ensure continued improvement of Management and OPC staff; daily
  • Direct supervision of Management and OPCs at daily intervals
  • Provide input on the continued development of OPCs sales tools; irregular intervals
  • Provide input on the continued development of OPCs sales scripts; irregular intervals
  • Active recruitment of OPC; daily intervals while in the Field as well as being on the look-out for job fairs and other avenues from which recruits can be obtained.
  • Supervise and maintain, All Center Operations on a daily basis.

Keywords: Westgate Resorts, Gainesville , Road Prgm W Center Manager, Other , Lake City, Florida

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