Why Covenant Care?
Are you a Healthcare Warrior? Want a competitive, engaging job
with great perks? Want a seat at the table to discuss strategy?
Want to see your ideas put into action? Then you want to look
closely at a career with Covenant Care.
Covenant Care is one of the largest non-profit providers of home
health, hospice, memory, palliative and private duty care in the
regions we serve. Our collaborative team of more than 600
physicians, nurses, aides, therapists and professional staff and
volunteers serve patients and families in communities throughout
Florida and Alabama. For more information, visit
choosecovenant.org, or visit us on Facebook, Instagram or
Ready to join our family?
Our teammates enjoy a supportive environment and flexible
schedule with advancement opportunities. Covenant Care's engaging
culture is founded upon mutual respect and trust. A place where
employees feel valued and patients and residents feel the service
is extraordinary. We recognize and celebrate the value of each
teammate's unique contributions and encourage a sense of ownership,
sharing our mission with patients, families and our
This position is responsible for liaison and communication with
Covenant Care referring sources, both individual practitioners and
facilities. They will use a variety of resources to promote
referrals to Covenant Care. Their goal is to ensure that all
persons with a need for hospice, home health, MCCM, private duty,
palliative care, memory care, Alzheimer's care, choose Covenant
Two (2) years of proven healthcare sales performance with a
degree in marketing, business, public relations or related field,
or a background in healthcare such as nursing, social work, or
other patient-centered healthcare role preferred. The applicant
must have strong communication skills.
Reports to: Director Business Development
Main Duties and Responsibilities
The individual is responsible for developing referral
relationships. This will involve communication with healthcare
practitioners, physician practice offices, and facilities such as
nursing homes, assisted living facilities and hospitals.
Responsible for generating referrals to Covenant Care.
Responsible for mentoring and training team members as requested
or needed in marketing and sales objectives and tactics.
Serve as an informed home health/hospice/healthcare expert and
Develops ongoing relationships with and provides education for
key personnel in referral source offices or facility settings.
Develops ongoing relationships with providers who refer, or may
refer patients to Covenant Care.
Assures appropriate service recovery with operations team.
Provide education to professional healthcare referral
Proficiency in Customer Relationship Manager (CRM) software.
Demonstrate knowledge in laws and regulations related to
marketing and sales in home health, hospice and healthcare and
follow all policies and procedures of Covenant Care regarding
Collaborate with Volunteer Community Relations Managers and
other team members for market coverage in community. Track and
report referrals and changes in market environment related to
Achieve admission goals.
Support localized implementation of organizational growth
campaigns and objectives in collaboration with operations
Collaborate with Home health and Hospice Operations Departments
to achieve admission goals.
Communicate market environment, opportunity and plans to
Participate in continuing education to promote professional
growth. Stays updated on medical news, changes in the healthcare
communities and maintain licensure, if applicable.
Stays abreast of rules and regulations guiding Home health and
Hospice care in facilities.
Informs Supervisor of changes/updates in facilities.
Develops and Achieves quarterly plans to generate referrals and
meet admission goals in assigned facilities.
Provides education for physicians, social workers and other
sources that may need to refer patients for home health and hospice
services. Serve as a consultant to facilities regarding Covenant
Demonstrates knowledge of statistical data and research tools
used to assist in the development of marketing and growth
Perform other duties as assigned by Supervisor.
Required to comply with all Covenant policies, procedures and
personnel policies, including those specifically addressing
disaster preparedness and response.
Special Demands/Physical Requirements:
This position may sometimes require medium to heavy lifting. The
position requires considerable time traveling in a motor vehicle
and some weekend and evening work in connection with performing
essential functions of the position.
Benefits for Eligible Employees Include:
* Health insurance * Paid time off for vacation, holiday, sick
and bereavement leave * Company paid and supplemental life
insurance * Retirement plan with company match * Optional cafeteria
plan benefits such as dental, vision, accident, cancer and hospital
days * Flexible spending accounts for healthcare and dependent care
expenditures * Continuing education, advance credential assistance
and tuition reimbursement * Employee assistance program for
employees and families * Mileage reimbursement and company fleet
Contact the Human Resources Department at 850.365.9659 for more
information. All qualified applicants will receive consideration
for employment without regard to race, color, religion, sex,
national origin, protected veteran status, or disability