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Remote Commercial Lines Assistant

Company: Darr Schackow Insurance
Location: Gainesville
Posted on: June 23, 2022

Job Description:

This position will remain posted continuously even if there is not a current opening so that everyone that is qualified can apply and be contacted when it does open.Liberty Company Insurance Brokers and Darr Schackow are Agency Partners!Darr Schackow Insurance has been recognized as one of the Best Companies To Work For In Florida by Florida Trend magazine in 2018, 2019, and 2020. We have also been named one of the Top Insurance Workplaces in America by Insurance Business America magazine in 2018, 2019, and 2020. In 2020, DSI was awarded the Bronze accolade for the Best Agency To Work For In The Southeast by the Insurance Journal. Our team is seeking an experienced Commercial Lines Customer Service Representative to support our Clients in our Leesburg, FL branch office, but can be based out of our Fleming Island branch office.About Darr Schackow InsuranceDarr Schackow Insurance is comprised of a team of some of the leading insurance experts in Florida. With offices located in Gainesville, Jacksonville, Leesburg, Milton and Tallahassee, we are available to serve the state of Florida in both personal and business lines of coverage. We are also licensed in 32 states which affords us the ability to help our clients outside the state of Florida.Darr Schackow Insurance is committed to the values of the companies and people we represent. We value People. We are Customer Focused. We act with Honesty and Integrity. We Trust and Respect our employees. We rely on our employees for the energy and imagination that communicates to our customers that their interests are our primary concern. The quality of our people largely determines our success.To learn more about us please visit our Darr Schackow Insurance website.The Opportunity:Our Insurance Customer Service Representatives work very closely with our clients, our carrier partners, and other internal departments. In this role you will have the opportunity to work with local business Owners across many different industries, and provide them with an outstanding level of customer service. Below are some of the responsibilities that this role will have regularly:Assist clients with requests for Certificates of Insurance(Certificate heavy)Manage all activities and workload in agency management system (Applied Epic)Review policies for accuracyCommunicate regularly and directly with clients and underwritersSend out forms to clients that need to be reviewed and then collect paymentHandle claim calls from clients, and then report claims to the appropriate carrierFollow up with clients and adjusters during claims processAnswer incoming calls from clients with general policy questionsProcess payments from clientsAssist with quoting activities The PersonOur ideal candidate for this position will need to be a highly organized person who enjoys working in a very fast-paced environment. You must also enjoy working with details, and be extremely accurate with your work. Most importantly you must love providing a very high-level of customer service both externally to clients and carries, and internally to your fellow colleagues. Below are some proven skill sets, behaviors and personality traits that we look for in a successful Customer Service Representative:MUST have a minimum of 1 year of experience specifically working in Commercial Insurance, preferably in an Independent Insurance AgencyOutstanding verbal and written communication skillsExperience using programs within Microsoft OfficeStrong organization skillsProfessional demeanor and appearanceFriendly and out-goingSignificant ability to multi-task detailed and complex workStrong tendency to always exceed others' expectations

Keywords: Darr Schackow Insurance, Gainesville , Remote Commercial Lines Assistant, Other , Gainesville, Florida

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