SENIOR CLERK
Company: State of Florida
Location: Gainesville
Posted on: June 23, 2022
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Job Description:
Requisition No:666022
Agency: Department of Health
Working Title: SENIOR CLERK - 64026875
Position Number:64026875
Salary: $27,500 - $31,200
Posting Closing Date: 06/22/2022
Job Posting - Open Competitive
Your Specific Responsibilities:
Interviews clients, evaluates income, family status and insurance
to determine need and eligibility for health department services.
Initiates and completes necessary forms to open electronic charts,
document eligibility and process yearly financial eligibility
updates. Uses Availity, FLMMIS, Change Revenue, etc. to verify
current insurance coverage. Uses WAGES, Unemployment, Medicaid, and
client paystubs or other financial documentation to determine
client SFS. Checks clients in for appointments. Inputs client's
original demographic information into HMS via FL SHOTS. Updates
demographics in both systems as changes occur. Ensures appropriate
verification of client identification and changes are scanned into
electronic chart. Ensures all forms have updated labels before
routing client to clinic. Ensures correct client status is
designated on each electronic chart every visit.
Schedules appointments (including Foreign Travel) via walk-in
clients, and client calls and messages. Registers new clients for
appointments through FL SHOTS into HMS. Schedules existing clients
requesting appointments through HMS. Ensures insurance and
eligibility requirements for Health Department services are
verified each time a client calls for an appointment. Queries
patients to determine the proper clinic for services.
Checks clients in for shots, PPDs, Quantiferon, and shot transfers.
Updates demographic info, verifies insurance, adds/updates
insurance into HMS, and adds additional family members into
household. Processes shot record transfers into FLSHOTS.
Answers multi-line switchboard, ensuring calls are answered
promptly, professionally, courteously, and are routed to the
appropriate areas.
Performs receptionist duties for QLOW, including verifying,
scheduling, adding, and checking appointments into the system. Acts
as front-line receptionist assisting clients with information
regarding the Health Department, making appointments, and
performing any additional duties not specifically designated here
to ensure smooth front desk flow.
Provides back-up/rotates coverage for the switchboard, front desk
and appointment desk and other Medical Records staff as needed.
Assists with breaks and coverage during staff absences and extended
clinic hours and as scheduled. Performs related work as
required.
Scans all clinical documents into HMS. Utilizes progress note to
advise other DOH staff of additional approval and/or actions that
need to be performed on client case. Ensures HEDIS calls are made,
letters sent if appropriate, and logged correctly.
Performs Medical Release through appointments in QFLOW.
Provides coverage to SW and Alachua Clinics if necessary.
Responsible for securing the designated information sets for
purposes of protecting confidentiality, data integrity, and
appropriate access for all information, both confidential and
public record, which is stored in hard copy or electronic
format.
Other duties or tasks assigned by management.
In the event of an emergency, you may be required to work before,
during and/or beyond your normal work hours or days in a special
needs shelter, Red Cross shelter, Emergency Operations Command
Center (EOCC), or to perform other emergency duties including, but
not limited to, responses to or threats involving any disaster or
threat of disaster, man-made or natural.
All employees are expected to complete timesheets and EARs/DARs as
required, both accurately and timely. All employees are expected to
complete mandatory trainings within the required timeframe as
deemed necessary by the Department, the Delegated Authority, grant
requirements and/or Florida Statutes.
Required Knowledge, Skills, and Abilities:
Knowledge of computer software (Microsoft Word, Excel, ect) Strong
Customer service skills adn the ability to work wth the public.
Ability to work coloboratively within a team environment. Skilled
at data entry. Detail orientated.
Qualifications:
Minimum
Must have a high school diploma or its equivalent. Must have
reliable transportation. Must be willing to work 8:00am to 5:00pm
Monday through Friday with 1-hour lunch or 8:30am to 5:00pm with a
half hour lunch. Must have at least one year of experience using
computers and computer programs such as Word, Excel, or Medical
Client databases
Preferred
Experience cashiering: collecting fees via cash, check and credit
card transactions. Experience verifying Florida Medicaid, Medicare,
or third-party insurance coverage through FLMMIS, Availity or other
electronic method.. Experience using an Electronic Health Record.
Experience scheduling appointments through an Electronic Health
Record. Experience with Florida Shots. Bilingual.
Florida Department of Health Mission, Vision, and Values:
Mission:
To protect, promote & improve the health of all people in Florida
through integrated state, county & community efforts.
Vision:
To be theHealthiestState in the Nation.
Values:
Innovation: We search for creative solutions and manage resources
wisely.
Collaboration: We use teamwork to achieve common goals & solve
problems.
Accountability: We perform with integrity & respect.
Responsiveness: We achieve our mission by serving our customers &
engaging our partners.
Excellence: We promote quality outcomes through learning &
continuous performance improvement.
Where You Will Work:
Alachua CHD, 224 SE 24th St, Gainesville, FL 32614
The Benefits of Working for the State of Florida:
Working for the State of Florida is more than a paycheck. The
States total compensation package for employees features a highly
competitive set of employee benefits including:
(For more information, please click );
For a more complete list of benefits, including monthly costs,
visit .
Please be advised:
Your responses to qualifying questions for this position must be
verifiable by documentation provided through the electronic
application process.
This position requires a security background check and/or drug
screening and participation in direct deposit. Any
misrepresentations or omissions will disqualify you from employment
consideration. Note: You will be required to provide your Social
Security Number (SSN) in order to conduct this background check
Successful completion of a drug test is a condition of employment
for safety-sensitive positions.
Male applicants born on or after October 1, 1962, will not be
eligible for hire or promotion unless they are registered with the
Selective Services System (SSS) before their 26th birthday, or have
a Letter of Registration Exemption from the SSS. For more
information, please visit the SSS website:http://www.sss.gov
If you are a retiree of the Florida Retirement System (FRS), please
check with the FRS on how your current benefits will be affected if
you are re-employed with the State of Florida. Your current
retirement benefits may be canceled, suspended or deemed ineligible
depending upon the date of your retirement.
The successful candidate will be required to complete the Form I-9
and that information will be verified using the E-Verify system.
E-Verify is operated by the Department of Homeland Security in
partnership with the Social Security Administration to verify
employment eligibility.
Incumbents may be required to perform emergency duty before,
during, and/or beyond normal work hours or days.
The State of Florida is an Equal Opportunity Employer/Affirmative
Action Employer and does not tolerate discrimination or violence in
the workplace.
Applicants requiring a reasonable accommodation, as defined by the
Americans with Disabilities Act, must notify the agency hiring
authority and/or People First Service Center (1-877-562-7287).
Notification to the hiring authority must be made in advance to
allow sufficient time to provide the accommodation.
The State of Florida supports a Drug-Free workplace. All employees
are subject to reasonable suspicion drug testing in accordance with
Section 112.0455, F.S., Drug-Free Workplace Act.
Florida has the third largest population of veterans in the nation
with more than 1.5 million service men and women. The Florida
Department of Health (department) is committed to serving members
of the United States Armed Forces, veterans and their families by
encouraging them to apply for vacancies that fit their area of
knowledge and/or expertise. Through the Department's VALOR program,
which expedites licensing for military veterans, the Department
also waives initial licensing and application fees for military
veterans who apply for a health care professional license within 60
months of an honorable discharge. These initiatives help ensure
that the transition from military service into the workforce is as
smooth as possible and reflects our appreciation for the dedication
devoted to protecting our country.
The State of Florida is an Equal Opportunity Employer/Affirmative
Action Employer, and does not tolerate discrimination or violence
in the workplace.
Candidates requiring a reasonable accommodation, as defined by the
Americans with Disabilities Act, must notify the agency hiring
authority and/or People First Service Center (1-866-663-4735).
Notification to the hiring authority must be made in advance to
allow sufficient time to provide the accommodation.
The State of Florida supports a Drug-Free workplace. All employees
are subject to reasonable suspicion drug testing in accordance with
Section 112.0455, F.S., Drug-Free Workplace Act.
VETERANS PREFERENCE. Pursuant to Chapter 295, Florida
Statutes,candidates eligible for Veterans Preference will receive
preference in employment for Career Service vacancies and are
encouraged to apply. Certain service members may be eligible to
receive waivers for postsecondary educational
requirements.Candidates claiming Veterans Preference must attach
supporting documentation with each submission that includes
character of service (for example, DD Form 214 Member Copy #4)
along with any other documentation as required by Rule 55A-7,
Florida Administrative Code. Veterans Preference documentation
requirements are available by clicking . All documentation is due
by the close of the vacancy announcement.
Nearest Major Market: Gainesville
Keywords: State of Florida, Gainesville , SENIOR CLERK, Other , Gainesville, Florida
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