Police Communications Operator I
Company: University of Florida
Location: Gainesville
Posted on: June 23, 2022
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Job Description:
Classification Title:
Police Communications Operator I
Job Description:
The University of Florida Police Department invites applications
for a vacant Police Communications Operator position. The employee
in this position is in a probationary status and performs task in a
trainee capacity. The employee does not work independently and is
under the full time supervision of a communications training
officer. During this time the employee will learn to become
proficient, and demonstrate that proficiency, in the following
duties: Operate communications command center providing radio
communication support to sworn and non-sworn department personnel.
Maintain radio/telephone communication link between field officers
and base station, supervisors, emergency services, and other law
enforcement agencies. Receive and evaluate calls from the public
requesting police assistance, of both emergency and non-emergency
natures. Input and transmit call information using computer
assisted dispatch system or manual card system. Refer callers to
appropriate agencies or extensions. Contact appropriate parties to
notify of complaints and/or actions required. Use computer assisted
dispatch system to update and monitor law enforcement statuses,
transmit requests for emergency services, and retrieve various data
and records. Coordinate the dispatching of resources between two or
more agencies. Errors in decision or work may be immediately
detected and may lead to loss of life and adverse effects upon UF
and department operations, substantial property loss and
inconvenience to members of the university community. Perform a
variety of records management duties including reviewing, entering,
canceling and purging records.
This position is designated as an Essential Employee. Essential
employees provide vital support to UF and are subject to recall to
work when deemed necessary by the Chief of Police/designee. Recall
to work typically happens due to emergency, disaster or special
event that may coincide with the official suspension of classes
and/or closing of offices.
Receive instruction, become proficient and demonstrate that
proficiency in the following duties and responsibilities: Operate
communications command center providing radio communication support
to sworn and non-sworn department personnel. Maintain
radio/telephone communication link between field officers and base
station, supervisors, emergency services, and other law enforcement
agencies. Receive and evaluate calls from the public requesting
police assistance, of both emergency and non-emergency natures and
quickly determine the appropriate response. Input and transmit call
information using computer assisted dispatch system or manual card
system. Refer callers to appropriate agencies or extensions.
Contact appropriate parties to notify of complaints and/or actions
required. Use computer assisted dispatch system to update and
monitor law enforcement statuses, transmit requests for emergency
services, and retrieve various data and records. Quickly and
accurately recognize letters, numbers, addresses, names and license
numbers received by radio, telephone or a computer monitor. Data is
often presented simultaneously or in rapid succession.
Receive instruction, become proficient and demonstrate that
proficiency in the following duties and responsibilities: Use
various criminal justice and public safety computer systems to
query and disseminate driver license records, vehicle
registrations, stolen article files, warrants, criminal histories,
and missing person's listings. Perform duties associated with the
Florida Crime Information Center/National Crime Information Center
(FCIC/NCIC) teletype equipment. Enter and modify records in state
and national computer databases. Compose and transmit messages to
other agencies. Monitor security or fire alarms activation on the
Lenel OnGuard and Silent Knight alarm systems. Obtain and/or verify
other information required by law enforcement officers using
computer systems, two-way radio communications, and telephone.
Contact other public safety agencies to obtain assistance (as
needed). Prepare various departmental logs, reports, and forms.
Complete occasional face-to-face training for more effective and
efficient employee development.
Keywords: University of Florida, Gainesville , Police Communications Operator I, Other , Gainesville, Florida
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