Front Desk Associate

Company: Fairfield by Marriott
Location: Gainesville
Posted on: November 25, 2022

Job Description:

Job description

The Fairfield by Marriott is seeking friendly, motivated individuals to assist our guests with reservations, checking in/out, and providing general information about the surrounding area. Often, this is the first and last person a guest comes in contact with, and small interactions can make a lasting impression on a guest. It is very important that the individual possesses a strong outgoing personality, with an ability to pay close attention to details. The successful candidate should be able to work well with others, while demonstrating an ability to work unsupervised. Our staff works hard to maintain outstanding scores in guest reviews and would expect that same level of professionalism from all new hires.

*Duties & Responsibilities: *
* Greet guests in a friendly manner and follow check in procedures
* Take payments and post accurately to guest accounts
* Follow set polices regarding cash handling
* Communicate with other departments in a friendly and professional manner
* Be aware of local attractions and restaurants and make recommendations to guests
* Handle incoming telephone calls and other guest communication in a efficient, friendly and discreet fashion
* Accurately communicate with other shifts regarding issues arising from day to day operations

*Well Qualified Applicants: *
* Previous experience is preferred.
* Knowledge of FOSSE Property Management System is a plus (not required).
* Strong communication skills written and verbal are essential.
* Experience working in a multi-tasking, fast paced environment
* Demonstrated 5-star customer service skills
* Ability to work all shifts, including weekends, evenings and holidays

*Hiring Process: *

_The Fairfield by Marriott offers competitive wages. Qualified applicants will be contacted by a member of management to schedule a visit to the hotel and to complete an employment application followed by an interview. Due to the volume of applicants, we ask that you *do not contact the hotel directly about status of your submission*. Messages left for the purposes of following up on an application will not receive a response._

Job Type: Full-time

Pay: $12.00 - $16.00 per hour

Benefits:
* Dental insurance
* Employee discount
* Flexible schedule
* Health insurance
* Referral program
* Vision insurance
Schedule:
* 8 hour shift
* Day shift
* Monday to Friday
* Night shift
* Weekend availability

COVID-19 considerations:
Our hotel has installed clear barriers at the front desk. Hotel staff are required to wear masks in all public areas. For the safety of our staff each employee fills out a health questionnaire and has their temperature taken before starting a shift.

Work Location: One location%58047475%

Keywords: Fairfield by Marriott, Gainesville , Front Desk Associate, Other , Gainesville, Florida