Front Desk Associate - Gainesville (Part-time)
Company: NXTThing RPO, LLC
Location: Newberry
Posted on: January 27, 2023
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Job Description:
Company DescriptionHeadquartered in Jacksonville, FL, Pet
Paradise's full-service pet care destination is dedicated to giving
pet parents access to all the premium care they need. The Pet
Paradise brand has grown to offer resort style pet day camp and
care, professional pet grooming, low-stress and high-quality
veterinary care, and of course, overnight boarding that feels like
home, all under one roof.Job DescriptionImmediately Hiring- Ability
to begin work in a couple days!Hourly Rate: $11-$12.50/hr depending
on experience ($0.50 increase 6 months from hire date, additional
$0.50 increase on annual anniversary date)Daily Pay Available with
On Demand PayComplimentary Pet Day Camp! Bring your dog with you to
work!This position is responsible for guest service transactions,
reporting and resolving customer issues, and providing the right
services for the customers' and pets' needs.Responsibilities
include:Welcome pet parents and their pets as they enter the resort
while making a positive impressionOrganize and process the
check-in/check-outs; coordinating suite placement and walking the
guest to their suite ensuring their needs are metAnswer in-coming
phone calls, listen and respond to voicemails, respond to emails-
all in a timely, problem-solving mannerComplete cashier and point
of sale operations; able to communicate with leaving and in-coming
staff, peers, and leadershipCommunicate and follow through with pet
parent and resort leadership requestsMaintain cleanliness of the
entranceway and lobby including the restroomsOffer upgrades and
sell additional services based on guest wants and needsResponsible
for maintaining, cleaning, and supporting the cat room (per resort
routines)Liaison to veterinary service team; veterinary appointment
status and arrivalsQualificationsOne to two years in a customer
service role (Customer Service, Call Center, Receptionist)Thrives
in a fast-paced environmentDetailed, but can work with a sense of
urgency while providing exceptional customer serviceStrong written
and verbal communication skillsEnjoys problem solving to provide
our guests and customers with a premier experienceReliable and
flexible to resort schedule needs including days, night, weekends,
holidays, and peak timesAble to learn to work with and handle a
variety of sizes and breeds of dogsAbility to receive instructions
and remain adaptive to change and training materialAdditional
InformationComplimentary Pet Day Camp - Bring your dog with you to
work!30 Days of Complimentary Pet Boarding (non-holidays)On-demand
pay with DailyPayDiscounted Veterinary Care and Grooming Services
(per location)Dog/Cat Adoption AssistanceFitness ReimbursementPaid
Time Off (both full-time and part-time status)401(k) Savings
PlanHealth, Dental and Vision Insurance (full-time status)All your
information will be kept confidential according to EEO
guidelines.
Keywords: NXTThing RPO, LLC, Gainesville , Front Desk Associate - Gainesville (Part-time), Other , Newberry, Florida
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here to apply!
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