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Professional Services and Support

Company: ARMUS Corporation
Location: Gainesville
Posted on: May 17, 2019

Job Description:

Professional Services and Support (Gainesville, FL) For immediate hire - full-time ARMUS Corporation is a leader in the field of web-based clinical registry software and innovative reporting solutions. We provide services and support clinical registries for the Society of Thoracic Surgeons (STS), American College of Cardiology (ACC), and numerous custom registries. Our customers range from statewide and regional initiatives to hospital systems and individual hospitals. Our services include assisted data entry applications, clinical registry services, data management, and clinical reporting. ARMUS is hiring experienced Professional Services individuals to assist with new and existing product deployments, client data model upgrades, custom requests, and tier two technical support. You will be responsible for database implementations, data conversions and data migration of new clients, as well as user account creation and management. Periodically as part of the release cycle you will update data DB schema and data entry forms, assist with QA, and update documentation. You may be asked to participate in customer calls, maintenance of production servers, and assisting customers with data model definitions. While the company is based out of San Mateo, CA, this position will be located in one of our satellite offices located in Gainesville, Florida. CORE REQUIREMENTS: 2 years previous experience in a customer-facing role preferred Post High School Degree in related field preferred. Active participant in streamlining team processes Excellent oral and written communication Attention to detail Proactive "self-starter" work ethic and eagerness to solve new, challenging problems At least two work related references ADDITIONAL EXPERIENCE: (may give weight to hiring decisions and compensation): SQL experience with ability to generate scripts preferred Development of Professional Support tools Data model (content) management OTHER: Compensation: dependent on how well your experience and skill set matches our needs Principals only. Recruiters please do not contact this job poster. Please do not contact job poster about other services, products or commercial interests.

Keywords: ARMUS Corporation, Gainesville , Professional Services and Support, Other , Gainesville, Florida

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