Company: Benchmark Hospitality
Posted on: August 15, 2019
BASIC FUNCTION: Performs protective and enforcement functions in a
courteous and restrained manner in coping with emergencies,
undesired conduct, disturbances and threats to life and property to
maintain a safe and secure environment.
QUALIFICATIONS:EDUCATION,KNOWLEDGE, TRAINING, & WORK EXPERIENCE
Education: Any combination of education and experience equivalent
to graduation from high school or any other combination of
education, training or experience that provides the required
knowledge skills and abilities. High school diploma preferred.
Experience: Prior law enforcement or other military experience
Licenses or certificates: No special licenses required. CPR
certification and first aid training preferred.
Grooming: All employees must maintain a neat, clean and well
groomed appearance (specific standards available).
Other: Applicants with additional language skills preferred.
The individual must possess the following knowledge, skills and
abilities and be able to explain and demonstrate that he or she can
perform the essential functions of the job, with or without
reasonable accommodation, using some other combination of skills
* Thorough knowledge of the layout of the building, function rooms,
and some knowledge of the city and surrounding areas.
* Ability to effectively deal with internal and external customers,
some of whom will require high levels of patience, tact and
diplomacy to defuse anger and collect accurate information.
* Ability to listen effectively, speak, read and write English
clearly to ascertain and document important information.
* Ability to stand, walk and/or sit and continuously perform
essential job functions for duration of shift.
* Hearing and visual ability to observe and detect signs of
* Perform tasks requiring bending, stooping, kneeling, and walking
significant distances between and within buildings on the
* Ability to follow written and or verbal instructions.
* Ability to grasp, lift and/or carry or otherwise move goods
weighing a maximum of 200 lbs. (??) Sufficient manual dexterity in
* Ability to climb stairs and ladders at a rapid pace.
* Ability to perform duties within extreme temperature ranges.
Spend majority of shift on foot patrol, walking, climbing stairs of
the interior and perimeter of the hotel to observe and identify
potential security and safety risks or undesirable conditions.
Requires verbal communication using pager and two way radio,
bending, stooping and kneeling as in performing CPR.
Maintain order in the hotel, dealing with the welfare of guests,
eg., assisting with door lock problems, coordinate expedient
response to emergency conditions such as fire, fire or safety
hazards and threats to life and/or property in a calm, rational and
persuasive manner. Handle undesired conduct, violations of hotel
policy and civil laws as warranted for the security and safety of
hotel guests, employees, patrons and property. Requires grasping,
lifting and or carrying or otherwise moving persons, packages,
luggage, wheelchairs and safety equipment using manual dexterity of
Answer security telephone and safety hotline calls and respond in a
timely manner based on priority.
Observe the CCTV monitors for any unusual activity and in the case
of suspicious behavior report directly, via radio, to the
supervisor on duty; report any alarms similarly.
Use a clear, concise English speaking voice, listen with empathy,
provide accurate information and document legibly all appropriate
Memorize and monitor life safety system installed at property
including layout of entire building, alarm pull stations, location
of fire extinguisher and sprinklers.
Regular attendance in conformance with the standards, which may be
established by Benchmark from time to time, is essential to the
successful performance of this position. Employees with irregular
attendance will be subject to disciplinary action, up to and
including termination of employment.
Due to the cyclical nature of the hospitality industry, employees
may be required to work varying schedules to reflect the business
needs of the hotel.
Upon employment, all employees are required to fully comply with
Benchmark rules and regulations for the safe and efficient
operation of hotel facilities. Employees who violate Hotel rules
and regulations will be subject to disciplinary action, up to and
including termination of employment.
Keywords: Benchmark Hospitality, Gainesville , Overnight Security, Other , Gainesville, Florida
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