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System Analyst II

Company: Florida Credit Union
Location: Gainesville
Posted on: August 14, 2019

Job Description:

SUMMARY:--Provides technical and administrative support for Windows Servers and a variety of application software. Assists in maintaining a solid and highly effective network infrastructure. Maintains stable databases by monitoring, documenting, prudent backup processes, and careful optimization. Provide technical and administrative support for a variety of application software. Maintains solid knowledge of existing hardware and software in use to maximize efficiency of the systems and end-user's utilization of them. Ensures all support services of the Credit Union are conducted in accordance with policies, business planning goals and objectives established by the SVP/Chief Technology Officer by carrying out the following duties personally or through others.--ESSENTIAL DUTIES AND RESPONSIBILITIES--1. Responsible for the effective IT support services at FCU that result in success of all products, services and branches. Elements of the program include but are not limited to:Support and maintain front end programs accessing databasesCoordinates and maintains disparate databases in order to ensure the confidentiality, availability, and integrity of the data with the databasesMaintenance of software especially patches, fixes, updates, and product upgrades.Adds and maintains end-users on the network; assigning application access, ensuring security, and maintaining their configurations are within standards.Monitors and evaluates efficiency of software/hardware usage, provides items to be covered in training of end-users, making them more efficient.Installs new software applications or hardware on the LAN and WAN according to schedule or as requested.Maintains a high level of knowledge of operating system and application software being used to provide high levels of support to end-users.Suggests training ideas for users based upon interaction from resolving support requests.Assist in moving hardware to different locations.Utilizes technology to provide staff with a fast accurate and secure method of gaining access to information so they can service the member in the fastest and most efficient manner possible.Assist in maintenance and testing of interfaces between core systems and various databasesWrite and maintain reports as needed for analysis of credit union operations, both ad hoc and on a scheduled basisAssists Marketing with needs of Intranet and Internet-based web services.Assists VP Information Services with network support.Notify maintenance vendor when equipment needs to be repaired and keeping records of such.Participates in team meetings, providing input and suggestions.Participates on organization wide projects through use of IT functions throughout the process.Assists in supporting member facing Internet products such as Home Banking and Mobile Banking.Ensure efficient and economical utilization of equipment and resources. Provide for safekeeping of equipment and supplies.Coordinates hardware upgrades, and/or repairs to servers or computers in support of the various database systems.Making backups of data in the preparation of "disaster recovery"Assists in gathering bid prices on equipment and supplies as needed.Assist in maintaining the confidentiality, integrity, and availability of FCU network servicesMonitor and maintain data security as it pertains to private member information in databasesPerform remote maintenance as requiredDocument, and keep current, a procedures manual for all aspects of processing related to this positionParticipates in Team meetings, providing input and suggestions.Maintains knowledge to fill in for multiple IT positionsUtilizes technology to provide staff with a fast, accurate, and secure method of gaining access to information so they can service the member in the fastest and most efficient manner possible.Compliance with OFAC, and the Bank Secrecy Act.------2. Responsible for keeping the VP Information Systems or the SVP/CTO informed of all database activities. Project status reports and special problems should be forwarded in a timely manner. Alternate action should be included where appropriate--3. Communicates effectively both verbally and in writing with superiors, colleagues, and individuals inside and outside the credit union.--4. Keep up-to-date on information and technology affecting functional area(s) to increase innovation and ensure compliance.--5. Responsible for working effectively and relating well with others including superiors, colleagues, and individuals inside and outside the credit union.--6. Participates in formulating company procedures related to the network and developing long-range goals and objectives.--7. Attends staff meetings to report and resolve problems.8. Regular and predictable attendance.--Florida Credit Union is an Equal Opportunity Employer, and takes appropriate affirmative action to insure continuing equality. In order to provide equal employment and advancement opportunities, all of the credit union's recruiting, hiring, training, promotion, discipline, pay decisions, etc., are based on demonstrated ability, interest, experience and job performance. Florida Credit Union does not discriminate in employment opportunities or practices on the basis of race, color, marital status, religion, sex, national origin, age, sickle-cell trait, disability, their status as a disabled veteran or veteran of the Vietnam era, or any other characteristic protected by law. QualificationsQUALIFICATION REQUIREMENTS--To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.----EDUCATION AND/OR EXPERIENCE--College education and a minimum of 2 years of experience and /or training in computer related field, preferably with user support. Solid technical knowledge of Windows 2003, Windows 2008, Windows XP, Windows 7, Microsoft Office, Microsoft SQL (various versions), Adaptive and SQL Anywhere databases, Crystal Reports, USERS Datasafe, Nautilus Imaging System, and a host of office Automation/decision support tools desired.--LANGUAGE SKILLS--Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, members, and the general public.----MATHEMATICAL SKILLS--Ability to work with mathematical concepts such as probability and statistical inference. Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.----REASONING ABILITY--Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.----CERTIFICATES, LICENSES, REGISTRATIONS--Driver's License----OTHER SKILLS AND ABILITIES--Info Technology as it relates to this businessBranch OperationsFinancial ServicesInternal ControlsStrong interpersonal skillsProcess ManagementProject ManagementAnalytical/Critical Thinking----PHYSICAL DEMANDS--The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.--While performing the duties of this job, the employee is regularly require to stand, use hand to finger, handle, or feel objects, tools, or controls, and talk or hear. The employee frequently is required to walk and reach with hands and arms. The employee is regularly required to stoop, kneel, crouch, or crawl. Employee frequently required to sit for long periods of time, use telephone and computer and computer related equipment for long periods of time.--The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.----WORK ENVIRONMENT--The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.--While performing the duties of this job, the employee occasionally works near moving mechanical parts.--The noise level in the work environment is usually moderate.--The employee must be able to travel to all branches frequently and with little notice.

Keywords: Florida Credit Union, Gainesville , System Analyst II, Professions , Gainesville, Florida

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