Company: AC Hotel Gainesville Downtown
Posted on: November 18, 2021
We are hiring a Sales Coordinator.
Our Sales Coordinators are important to the hotel's success because
they are a direct link between the front desk and our sales team.
As the sales coordinator you are assisting our incoming reservation
calls for groups and meetings, as well as assisting the sales team
with contracts, room blocks and communication with the rest of the
hotel team to assure our guests and corporate clients receive
exactly what we promised! And because Concord believes in promotion
from within, many of our sales coordinators today become tomorrow's
sales managers and future Director of Sales!
Key Role Responsibilities:
Be one of the first points of contact for incoming sales calls, and
respond in a quick, timely, and professional manner to all internal
partners and external customers. Endeavor to deliver clear and
concise communiqu-- that is representative of Concord Hospitality
via all avenues of communication.
Demonstrate excellent time management, self-motivation and
proactive planning, and endeavor to be organizationally savvy with
a keen focus on detail.
Work diligently to complete assigned tasks and responsibilities
(i.e. including but not limited to assisting with or the management
of room blocks, select reporting, client notification of key dates
such as cut-off or payment schedule deadlines, group resumes, event
orders and BEO's, billing details, and other integral
administrative aspects of the booking or execution of groups and
Complete or assist with various aspects of pre-event, main event,
and post-event details: Track, detail, and communicate with
internal partners and external clients about the particulars of
each assigned event and group.
As needed, gain knowledge of hotel's food and beverage products,
pricing, presentation, and learn about the hotel's function space,
audio visual, and any other details related to group and event
Learn and use digital sales systems and conceptual sales processes
(i.e. Delphi, CI/TY, PMS, sales call process, etc.) and understand
the hotel's sales strategies (i.e. rates, fees, budgeted goals,
etc.). Implement these tools and resources in order to accomplish
individual and team goals and efficiently complete job duties.
Prepared for, participate in, and report out at all necessary
internal meetings, conference calls, reporting, planning, training,
and other communications required for this position.
Endeavor to work in a unified and collaborative way; one that
fosters team work and embodies an entrepreneurial spirit that
enables one to make the best possible decisions for hotel and
achieve the team's overall goals.
Own your career development and be an advocate for training and job
opportunities that will allow you to continue to hone and develop
your talents, skills, creativity, and personal and professional
Here are some reasons our associates like working for us:
Our Benefits (applies to Full Time Associates Only)
We offer competitive wages. Full-time associates are eligible to
participate in a comprehensive benefit package, which includes
medical/dental/vision plans, life insurance, ST/LT disability
options, 401K options, tuition assistance, discounted room rates at
Concord managed hotels, plus training & development and career
We provide Revenue Management and Digital Marketing support as well
as amazing training, growth opportunities and excellent leadership.
Our sales coordinators can enhance their earnings using our
Business Referral Incentive Plan rewarding you for business
discovered for our other Concord properties! Our company is huge
proponents of training and development including our signature
sales training - DST "Dynamic Sales Training" which all sales
managers and Director of Sales attend in their first year in the
Our culture is based on our five Cornerstones and they are what we
consider our foundation: Quality, Integrity, Community,
Profitability, and Fun. It's important to us to provide a great
work environment for our associates and we strive to hire the BEST
associates in the market.
Our "Associate First" culture supports and inspires personal
development both within the workplace and beyond. Concord's
associates are what our company is built on, and we strive to
recognize them for their hard work, dedication, and commitment to
excellence. We value work life balance, diversity, and our
commitment to provide the best customer service and quality
accommodations in every market we exist
If you are seeking a position where you can grow and be a part of a
fun team, this job may be your answer. We are proud to be an EEO
employer M/F/D/V. We maintain a drug-free workplace.
Keywords: AC Hotel Gainesville Downtown, Gainesville , Sales Coordinator, Sales , Gainesville, Florida
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