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Patient Service Representative

Company: Forefront Dermatology
Location: Gainesville
Posted on: January 15, 2022

Job Description:

Overview:Come join our team! We have an immediate need for a Patient Service Representative in our Gainesville, FL (114) clinic! If you are ready to make an impact every day, and thrive in a fast-paced environment, then a career at Forefront may be the perfect fit for you!Responsibilities:The Patient Service Representative is responsible for the patient check-in process, updating computer patient personal information and insurance information, handling a multi-line phone system, medical records filing and maintenance, and collection of co-pays and cash payments.
Essential Functions:

  • Performs opening and closing clinic duties
  • Greets patients, checks in for appointments and verifies insurance
  • Scans documents into electronic health recordMaintains tidiness of waiting area and reception counter throughout the day
  • Checks schedules for added, canceled and no-show appointments throughout the day
  • Schedules follow up appointments as needed
  • Responds to designated tasks in the electronic health record
  • Orders clinic office supplies
  • Sells and tracks cosmetic products
  • Sorts and distributes mail Prepares for next day scheduled appointmentsQualifications:High school diploma or equivalent is required
    Knowledge, Skills & Abilities:
    • 1-2 years of recent medical office experience in a similar capacity is preferred
    • Previous customer service/relations training is preferred
    • Must be able to understand and spell Dermatologic medical terms and prescriptions
    • Proficiency with computers including Microsoft Office
    • Must possess organizational and communication skills
    • Ability to work effectively and cooperatively with staff, clients, and visitors
    • Ability to multi-task, prioritize appropriately, and work well both individually and as part of a teamHere are just a few things we offer:
      • Access to health, dental, and vision insurance
      • Health Savings Account $500 matching contribution
      • Eligible for PTO and Holiday pay
      • Company paid life insurance and long term disability (full-time only)
      • Access to voluntary short term disability insurance (full-time only)
      • Access to additional life insurance
      • Eligible for Accident and Critical Illness Insurance, Hospital Indemnity and Cancer Guardian
      • 401K with employer contributionProfit sharing
      • Employee discounts
      • And much more!#INDPOR

Keywords: Forefront Dermatology, Gainesville , Patient Service Representative, Sales , Gainesville, Florida

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