Mortgage Sales Manager

Company: First Federal Bank
Location: Jacksonville
Posted on: February 18, 2026

Job Description:

Job Description Job Description ESSENTIAL FUNCTIONS: Directs the Mortgage Sales department in the assigned market to achieve objectives established in the Bank's Strategic Plan. - Analyzes sales statistics to determine business growth potential. - Develops, or participates with the Director of Residential Sales, in the development of the Strategic Marketing and Sales Plan for the Region. - Assures Sales Force conducts operational execution according to operations policies and procedures, underwriting practices, and regulatory requirements. - Coordinates sales operations with all other departments/divisions of the Bank to assure achievement of goals. - Seeks out and targets new customers and new sales opportunities, initiates action plan to approach and secure new business. - Manages performance and talent development to sustain a highly productive sales force and assures the development of an internal talent pool. - Assures First Federal Bank's leadership position in customer service excellence is maintained and achieved. - Establishes and deploys the performance goals for all Regional sales department associates, and monitors performance on a continual basis. - Assures compliance with all laws and regulations that are industry applicable including but not limited to: BSA, AML, US Patriot Act, OFAC, CIP and financial record keeping. - Provides leadership to the day-to-day operations of the Regional mortgage sales force, while maintaining focus on the Bank's strategic goals. - Locates evaluates, retains and mentors retail originators. - Provides the best service to our customers with innovative and creative solutions. MINIMUM QUALIFICATIONS: Minimum of five years' experience with proven results on developing a business strategy and flawless execution of a plan. - Knowledge of mortgage products, its market and economy trends - Thrive for high service and quality standards - Excellence in managing a business within regulatory framework is a must - Proven knowledge on regulations (federal and state) applicable to mortgage and banking law - Excellent sales and negotiation skills - Proven experience supervising and developing people to their maximum potential within high performance standards - Experience managing financials aspects of business including budget and P&L - Ability to deliver executive business presentations - Ability to work in a team environment and interact with all levels within the organization, with external business and community sectors - Capable of maintaining a professional staff with emphasis on professionalism, personal and ethical growth - Highly organized and demonstrated prioritization skills - Excellent verbal and written communication skills - Ability to deal with time constraints and strong attention to detail - Travel may be required - Extended hours sitting and performing computer tasks may be required. Bilingual candidates encouraged to apply. EQUAL OPPORTUNITY EMPLOYER / VET / DISABILITY E - Verify Employer Powered by ExactHire:164847

Keywords: First Federal Bank, Gainesville , Mortgage Sales Manager, Sales , Jacksonville, Florida